Emma Gill (Added 15/05/24 )

Emma looks after our Allocations service, finding the right tenants for the right properties and supporting them through the process of becoming a LATCH tenant. She works alongside our referral partners to ensure visibility of LATCH’s unique service offering, and makes sure our communications with prospective and new tenants are appropriate, accessible and trauma-informed. She also carries out service standards monitoring, visiting our new tenants to ensure we are delivering on that offer.

Emma is experienced in the third sector, joining us after 13 years at a national organisation, where she held numerous roles covering various aspects of systems and service development, comms and customer service. She is an advocate for maternal mental health, and outside of work has developed and run two peer-led support services in this field.